Caspi Silver ltd  takes security in your shopping experience seriously. We want you to feel safe shopping with us and for that reason; we treat your secure information as if it was our own. We take your security seriously and take reasonable steps to protect your information. We continue to evaluate and implement enhancements in security technology and practices.


We accept payment by PayPal and direct credit card payments through our online secured server.

Payment should be received within three working days from purchase.

All Items are shipped from Israel within 5 business days after receiving payment.

At Caspi Silver ltd , we respect your privacy. We will not sell, distribute or rent your personal information to a third party. Any information provided to Caspi Silver ltd is handled with the highest level of discretion. Customer’s credit card information is used in the manner specified in the check out process and will be used for billing purposes only. The contact information you provide such as name, address, telephone number and e-mail address will be used in the event it is necessary to contact you regarding your order.

In an effort to keep customers informed about new products, services and specials you may receive e-mails.

Shipping:

• Worldwide shipping, handling  are $14.-   

• All items are shipped from Israel within 5 business days after receiving your payment.

• All items are shipped by registered mail, which usually takes 6-7 business days to arrive from shipping date,  traceable at  ISRAEL POST OFFICE.

Returns and refunds:

• We guarantee the items we sell are as described.

• Although every effort is made to ensure accurate dimensions and weights the figures shown should always be treated as approximate.

• Buyer must notify us within 48 hours of receipt that the item differs from its description.

• ALL returns must be authorized.

• Refund given only if item is not as represented, the return was authorized by us and the item was shipped back within five days from authorization date.

• Item must be returned by registered (airmail) NOT BY COURIER, and packed well, like we packed it.

• Item must be returned undamaged and in original condition.

• In any case refund will under no circumstances exceed the actual amount paid including shipping and insurance cost.

Israeli buyers to pay 17%  VAT.

We do not take responsibility for any personal or third party losses.